FREQUENTLY ASKED QUESTIONS

In this section, you will find a series of frequently asked questions that will be very helpful.

When do I need to make the payment?

Answer: We will not ask for any payment until the work is completely finished.

Can I deliver my memories in person?

Answer: Absolutely. While we use a courier service for transportation, you are welcome to deliver your items in person if you prefer.

Why are my vertical slides displayed in a landscape format?

Answer: Our slide digitalization systems use the “SUPER COOLSCAN” scanner, which may adjust the orientation based on the settings.

Can my old, damaged photographs be improved?

Answer: Yes, our digitizers and the software we use include automatic correction features for damaged photos.

Do I need to send the material to you for digitization?

Answer: No, it’s not necessary. Our courier service will handle the collection of your memories.

Photographic Restoration: Bring Your Memories Back to Life

Answer: With our photographic restoration service, we can preserve and revive your cherished memories.

Why choose our photographic restoration service?

Answer: We offer professionalism and experience, advanced technology, and personalized service.

What does our photographic restoration service include?

Answer: Repairs of damaged images, color restoration, and more.

Photographic Restoration Process

Answer: Consultation, restoration, review and approval, and delivery.

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